Care and Policies
We accept returns or exchanges of unworn items within 1 week of delivery. Sale items can be exchanged for store credit only within 30 days of initial purchase. For all returns and exchanges you will be credited in full (minus the shipping cost) within 2 weeks of the exchange.
Cleaning and Repairs
Jewelry requires intermittent maintenance. With this in mind we offer one complimentary repair or polish with every purchase. All subsequent repairs and professional cleaning will incur a fee to be determined at the assessment of the piece. We want our jewelry to have a long life and encourage you to consult us on any repairs, resizing or cleaning that you may find necessary.
Oxidation and at home maintenance
We use a hydrogen peroxide treatment on all of our raw brass pieces that takes the initial copper of the surface of the alloy. This helps to prevent oxidation and sustain the polish and high gold tone of the metal longer.
Oxidation will occur over time and may occur quicker due to circumstance. We recommend keeping your jewelry in clean dry areas to help hold the polish longer.
Should you wish to clean pieces at home you may do so by scrubbing your jewelry with a tooth brush and a small amount of dish soap. This will brighten it right up, but be sure to dry you piece thoroughly after cleaning.